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You are here: Home / 2010 / Archives for January 2010

Archives for January 2010

Warranty Schmarranty

January 7, 2010 By Robert Owen 13 Comments

Here's an interesting read about Apple's wonderful customer service. Note my sarcasm?  :-) Anyway, here's a short clip of the article. The Apple Retail Store Hates You  - I recently visited the Apple store to exchange a defective power adapter which was still under warranty.  I still have the defective adapter, as it has now cost more time and effort than it was originally worth. What I have lost is time, money, and trust in the ethics of the retail store.  What I have gained is … [Read more...]

Filed Under: Apple, Internet, Rant Tagged With: adapter, apple products, Apple Retail, apple retail store, apple store, inconvienience, Mac, personal purchase, power, store, time, warranty, warranty exchange

Robert Owen A Horn Player turned salesman, turned Computer Consultant & Horn Player, Turn Network Engineer & Horn Player.... Well, How about a Horn player who does a lot of other stuff? More about me. FacebookGoogleLinkedInTwitter

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