Warranty Schmarranty

Here’s an interesting read about Apple’s wonderful customer service. Note my sarcasm? 

Anyway, here’s a short clip of the article.

The Apple Retail Store Hates You  -

I recently visited the Apple store to exchange a defective power adapter which was still under warranty.  I still have the defective adapter, as it has now cost more time and effort than it was originally worth.

What I have lost is time, money, and trust in the ethics of the retail store.  What I have gained is disdain for their tactics and a sick feeling every time I hear “Apple Store.”

Why don’t I just dump my MacBook Pro and go with a PC?  Because my employer uses Mac-based programs and hardware and I don’t see my building replacing 300+ machines any time soon.  Whether “fanboy” or “hater,” my use of Apple products for work will change very little.  However, my personal purchase plans have already changed and I hope others might be spared some of the inconvienience and inepttude I experienced in my last visit:

Short version:

Rather than complete a simple warranty exchange, they want me to make an appointment to drive back to the store to exchange a defective power adapter that is well within the one-year warranty.  Seriously.  They actually wanted to put me on “Standby” and expected me to hang around for 2-3 hours in case a “genius”

Head on over to TardySlip.net to read the entire article.

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Google Wave Invites

Hello peoples !! Want an Invite to Google Wave?  Well, as It so happens, I have a few to pass out. I’ve still not figured out how I am going to make use of this new service but, I log in from time to time and give it a go.  When I logged into my Google Wave account today I  found that I have 15 more invites to give away!  Hurray!?!?  Now, some of you may be asking: “What is Google Wave?” Well, who better to answer that than Google themselves:

Google Wave is a new online communication and collaboration tool that makes real-time interactions more seamless — in one place, you can communicate and collaborate using richly formatted text, photos, videos, maps, and more.

A wave is a conversation with multiple participants — participants are people added to a wave to discuss and collaborate on its content. Participants can reply any time and anywhere within a wave, and they can edit content and add more participants as a wave develops. It’s also possible to rewind waves with the playback functionality, to see what happened, and when.

Does that sound interesting to you?  Want and invite?  To get one of these ditties, take a moment  read another article on this site… Any one will work, a Friday Funny, a Rant, a support article,  anything that strikes your fancy.  Then tweet about that post, post a link to your tweet in the comments below this post and once I verify the tweet  I’ll add you to the invites list.

That’s it…

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Story Time

Here’s a quick story for Nap time.

Enjoy:

[podcast]http://www.owenwebs.com/audio/story-time.mp3[/podcast]

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