ROBERT OWEN — Technology Leader & Musician
Technology leadership, music, and the space where they overlap

Screen Capture… The Vista Way…

Way back when… I blogged about easy screen capturing in windows… Well now there is Microsoft Vista and the methods I listed in the blog no longer work. But luckily… It's still easy… Super Easy I say! With the introduction of Microsoft Vista there is a nifty new utility called the “Snipping Tool”. [More]

CA Arcserve version 9.0 and IE 7

I ran across an interesting error on a client's server this past week. Their nightly backup had begun crashing without any reported cause. The results of the last back-up simply said crashed.

The logs did not show any clear reason why this would be happening. Other than they had several instances of “Bad media” reported in some of their last actual back-up attempts.

Side note: Pay more attention to your back-ups people!! if you start seeing “Crashed” errors. Don't wait a month before asking someone for help!

We put new tapes in the drive and attempted the back-up job again. It would run the first section of the job until 5-10% then it would just stop. No errors.. Just stop..

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Vista… Still Going….

Software installation update…. Here's my installation update for 3/19/07: Installed: Quickbooks 2007 Installed Perfectly.. No problems Adobe Acrobat version 6 Don't do it. This is a pig. won't work. Use version 8 Macromendia Studio MX 2004 All works well. DreamWeaver needs permission to run each time.. Have to check on that Flash.. no problems FreeHand… Wunderbar Fireworks… Changes video mode … Read more

Vista Ready?!

Ok.. I’m ready. I have a machine built and Vista Ultimate installed. I used the following hardware for this new PC:

  1. ASUS P5W64-WS Professional Motherboard
  2. Intel 2.4 ghz Core2Duo Processor
  3. 2 Gig Kingston DDR2 800mhz RAM
  4. ASUS 7900 GS (NVidia) Video adapter
  5. Plextor PX-755SA Dual Layer DVD/CD writer
  6. Two Western Digital 500 gig SATA drives in RAID 1

I chose the ASUS board because of the 1066 mhz Front side Bus and DDR2 800 mhz RAM support. And, because I like ASUS, their boards are generally fairly reliable.

Windows ultimate installed perfectly. No need to install any drivers except the RAID on the motherboard. Otherwise it looks like Microsoft has started to get their act together.

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Supporting Vista!

Since I've started having clients asking me about upgrading to Windows Vista. And, come to find out, I have to assist in the upgrading of an entire office network to Windows Vista I decided that I need to immerse myself in this new OS. You know.. since 1/2 my business is about PC support. Might want to know about this. … Read more

More Outlook Information

Ran into this question today… I have multiple contact lists, how do I change the default address book that Outlook uses? Here are the directions for anyone else who wants to know. edited:Outlook 2002, 2003 and 2007 From the Tools menu, select Address Book… . The Address Book will open in a new window. In the new Address Book window, … Read more

Outlook PST files

I’ve had to deal with outlook “PST” files lately and thought I’d post some general info about them. For those of you who use Microsoft Outlook you might want to know where your data is actually saved. Outlook saves all of your data in a file called “Outlook.pst”.

The “pst” extension stands for “Personal STore” and this is a fairly complex database that contains all of your: Mail, contacts, calendar information, notes, and anything you save within outlook.
Should you ever need to transfer you Outlook contents to another computer you just need to copy this file to a disk/CD/DVD. This file is generally found in

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